‘I feel sick about signing that phone contract’
Undercover filming of a sales pitch by a Hii Com representative An undercover investigation into the alleged mis-selling of phone contracts has revealed questionable sales practices, prompting calls for stronger regulation. The BBC has spoken to 12 small businesses who say they were misled. “I feel sick every time I think about it,” says Paul Toplass. “I’ve been in business for over 25 years. We’ve never experienced anything like this.”
