November 16, 20240 Comments

Apple accused of trapping and ripping off 40m iCloud customers

Getty Images iCloud is the online storage service from Apple Apple is facing a legal claim accusing it of effectively locking 40 million British customers into its iCloud service and charging them “rip off prices”. Consumer group Which? says the legal action – which it has launched – could result in a £3bn payout if it is successful, with the average customer getting around £70. Apple has rejected the suggestion

Read More
November 16, 20240 Comments

Record numbers of customers on social tariffs

BBC Morgan Davies and Ellie Bryan got their water bills cut after a no-fault eviction left them struggling The number of households seeking help with water bills in England and Wales rose by more than 250,000 last year, according to figures seen by the BBC, but support varies widely depending on where people live. Water companies spent almost £259m on “social tariffs” last year – discounted bills to help low-income

Read More